Need a little help? We're here for you.
Whether you're experiencing an issue, have a question about your subscription, or want to share an idea, we'd love to hear from you.
Email: help@getloveletter.app
When reporting an issue, please include a brief description, your device model, and your app version if possible. You can find the version at the bottom of the Settings screen in the app.
Have a feature idea or found a bug? Post it on our feedback board. You can vote on other ideas and follow along as things ship.
To manage or cancel LoveLetter Plus:
You can also open Settings inside the app, tap LoveLetter Plus, then Manage subscription.
Cancelling stops the next renewal. Plus stays active until the end of the current billing period. Prices are set per country and shown in the app.
New phone or reinstalled the app? Open Settings in the app and tap Restore purchases. Your subscription is tied to your Apple ID, so there is no new charge.
You can delete your account through LoveLetter's settings. Open Settings in the app, scroll to the bottom, and tap Delete account. This permanently deletes your account and profile. Your partner keeps the answers you shared and can continue on their own.
For additional assistance, contact us at help@getloveletter.app.
